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IT Support

Do you own and operate a small business? If so you have to wear several hats all at once. Dealing with logistics, product sales, insufficient staff, and network downtimes are just a handful of these challenges.

 

M.I.T. Consulting can make your job so much easier. One of the biggest factors that small business owners overlook is outsourcing their technical support. This isn’t recommended, considering how much the average business relies on their computer systems to carry out daily operations.

 

In fact, your business revenues largely depend on whether or not your I.T. infrastructure is properly optimized.

 

 

Good Tech Support is the Need of the Hour For Your Business

In 2018, 43% of cyber attacks were on small businesses and only 14% of these businesses were able to offset these risks and protect their networks.

 

Don’t be on the negative side of this statistic. With a designated I.T. consultant, you will be reducing the possibility of your confidential data being breached by hackers and your operations getting backlogged as a result. There’s only one way to keep sophisticated cybercrime attacks at bay, and that’s by investing in proven and powerful anti-virus solutions.

 

M.I.T. Consulting comes to the rescue. We analyze your business’s requirements, competitors and industry-specific trends to arrive at the most feasible solutions. We protect you from risks that leave your network vulnerable and consequently, unburden your employees.

 

How much does it cost to outsource I.T. support?

Managed I.T. support services can drastically vary based on the provider. If we were drawing broad strokes, we would estimate;

 

  • $100-$400 per server
  • $50-$100 per workstation
  • $30-$75 per firewall
  • $15-$40 per switch

 

Here’s What Your IT Support Provider is Responsible For

A question we get asked often is; What are the roles and responsibilities of technical support? At Tech Support Toronto, we offer end-to-end IT services;

  • Installation and configuration of computer hardware operating systems/applications
  • Constant monitoring and maintenance of your systems and networks
  • Talk you through a series of steps to troubleshoot problems or set up systems, either in person, via email or via phone
  • Troubleshooting network issues, diagnosing and solving software and hardware crises
  • Replacing hardware parts when called for
  • Offering support via procedural documentation and appropriate reports
  • Responding within the agreed time limits to call-outs
  • Establishing a great working relationship with clients and software developers
  • Testing and evaluating new technology
  • Conducting electrical safety tests on computer equipment

 

Benefits of Outsourcing Your Tech Support

We could go on and on about the amazing benefits of outsourcing your tech support, but you don’t have that kind of time. So instead, we’ll summarize it below;

 

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Saves on Resources and Money

Small business owners, especially, do not have the budget to incur the expenses of an in-house IT team. Not only will these costs be volatile, but they will also rake up when you consider equipment purchases, upgrades, and training.

 

An outsourced team changes all that. Not only are they capable of solving I.T. issues much quicker, but you will receive more predictable and controlled monthly expenses. Moreover, managed I.T. providers usually come with their own connections to developers, and as such, you will gain access to software upgrades and equipment purchases at more reasonable rates!

 

Focus on Your Core Business

We live in a world where you, as a business owner, need to innovate and grow so as to develop your company. Distracting yourself with time-consuming tasks like trying to figuring out why your I.T. is malfunctioning – is something you can do without.

 

Delegate these tasks to companies like M.I.T. that specialize in them. After that? No longer will you have to allocate precious company resources to deal with I.T. issues – just leave it to the experts and focus on growing your business.

 

End-to-End Services at Your Fingertips

When you approach an experienced I.T. service provider, rest assured knowing that they’ve handled a whole host of tech-related tasks and know the job like the back of their hand. With this wealth of experience, they can help identify and resolve your issues faster – while keeping downtimes to a minimum!

 

Phenomenal Disaster Recovery

Your company’s data is your most precious commodity. If it were to be compromised in a cyber attack, flood or fire, it would backlog your operations by weeks if not months. A majority of businesses are not equipped for these types of disasters.

 

With the right tech provider, all that can change! You will be back on your feet that much quicker as these professionals use updated disaster recovery tools and backup software to keep your data out of harm’s way.

 

 

Managed I.T. – What Do You Need? We Handle It All!

M.I.T. Consulting runs the gamut of managed I.T. services. If you’ve heard of it – we do it! Our team has a tremendous wealth of experience in the field and would be happy to use that to your benefit.

 

What does managed I.T. services mean?

Managed I.T. services are provided by a third-party contractor who controls the functionality of the I.T. service and equipment from an end-to-end standpoint. These providers offer more sophisticated and integrated line-of-business applications to address bigger risks plaguing the tech landscape today.

 

The primary aim behind these I.T. services is to transfer the burden of maintaining I.T. from you to a service provider that has the right expertise.

I.T. Consulting Services

Why us? Because we believe in the power of aligning your technology to solve business problems in efficient ways. In essence, we analyze your business requirements to determine where lapses in tech are affecting productivity, we come up with a unique I.T. strategy to address these lapses thus eliminating weak points, and eventually, your operations are completely streamlined for success.

 

Proactive Managed Services

Don’t break the bank when availing of tech support. For many small businesses, it’s quite tricky to predict how much they will spend per month to cover all I.T. related services. At M.I.T., we offer full-service support plans at flat monthly rates that are easy to budget for.

 

We also undertake preventative maintenance to stop I.T. issues from getting out of hand and affecting productivity. With our vendor management system, you are able to procure the best products at the best price.

 

CIO Services

M.I.T. doubles up as your personal Outsourced Chief Information Officer (CIO). We help you determine whether you are using the right technology for your needs and if your I.T. budget is actually giving you the best return on your investment. As such, our primary goal is to guide you through the crucial relationship between your business goals and your technology.

 

I.T. Staffing

M.I.T. offers a unique I.T. staffing solution. Even if you have a designated in-house team, there are days where some of the team members may be out sick and you need extra hands on deck to take care of a big project.

 

We help with part-time, full-time and contract staffing services to match your requirements. Our professionals assist you in hardware deployment, desktop support, I.T. management, mobility solutions, connectivity, helpdesk support, installations and upgrades, and so much more!

 

Computer Repair

You’ll agree with us when we say that putting up with malfunctioning tech on top of all the other challenges you have to deal with as a business owner is tiresome. Let us help you out. Reserve your valuable time and resources to focus on your core business.

 

Our team will undertake virus and spyware removal, system upgrades, system recovery, hardware repair, wireless network setup and more. We are an authorized Lenovo and Toshiba warranty/repair centre and are available for warranty expiry issues and network downtimes whenever you need us.

 

Relocation Services

Packing up shop and moving your business elsewhere? What you need is a seamless technology transition in a hassle-free manner. That’s where we come in. Our team is happy to help with equipment transfer of equipment, cabling, hardware procurement, network script testing at the new location, and ensuring that no files or assets get lost or damaged in the move.

 

Server Virtualization

As your small business grows, it’s only natural that your I.T. bills will size up as well. If you feel like the power bills are immense, too many servers are cluttering the workspace, and hardware is trickier to maintain, it’s time to turn to server virtualization. Our team works with virtualization giant VMware to bring affordable and flexible solutions to your doorstep.

 

We undertake cost-effective process automation, improve application performance, run multiple programs, reduce security susceptibilities, simplify disaster recovery, reduce energy needs and consolidate your I.T. assets – all at unbelievably reasonable rates.  

 

Ergonomics and Mounting

Your office can quickly fall into disarray with so many I.T. assets fueling smooth business operations. We offer innovative solutions to match your unique physical technological requirements. This includes mounting applications (projector, flat panel, LCD monitor mounts, racks).

 

Our aim is to facilitate human-centric designs that require less effort to achieve a greater range of motion. This not only alleviates employee stress but also provides the optimal user experience.

 

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POS and Retail Systems

M.I.T offers advanced POS (Portable Operating Systems) and Retail Systems that ensure all your operations are streamlined and your clients are never kept waiting. Our POS runs on iPad and other Apple devices and helps to elevate productivity and efficiency.

 

This uses a sleek touchscreen to complete standardized operations at the touch of a button. Cash and credit card payments are also easily integrated, and multiple terminals with comprehensive sales reports keep you in the loop as far as your transactions are concerned.

 

This is especially useful for those involved in the restaurant business as it simplifies mobile ordering and sending tickets to the kitchen easily.

 

Hardware Leasing

Have you ever found yourself in a situation where you splurge on an expensive computer, only for it to become obsolete in a year? If so, it’s time to stop wasting money and start saving instead! We offer hardware leasing services that help you avoid the upfront costs of expensive tech and pay a flat-monthly rate instead. There is no added fee for setup, configuration, repairs or replacements.

 

You also gain significant tax benefits when you make the switch from I.T. related capital expense to operating expenses.

 

Website and Graphic Design

If you have a web presence, you might be just another face in the crowd. It’s time to change that. Boring web designs are obsolete – you need something eye-catching and cost-effective.

 

Our team helps refurbish your web presence. We provide brand new site designs, redesigns for old sites, web development, site hosting, execution and maintenance. We also offer a full range of graphic design services that include content management systems, ecommerce configuration, flash programming and design, training sessions for web maintenance, domain registration, email hosting and more!

 

Software Development

Our unique software development services are tailor-made for your needs. These include custom apps designed to your precise specifications, electronic document management systems, medical/healthcare management systems, real estate management systems, retail and e-commerce solutions – you name it, we have it!

 

It’s Time to Transform Your Technology This Year!

Everything You Need, From Start to Finish, Is at One Trusted Destination – M.I.T. Consulting

 

It starts with M.I.T. Consulting. The tech world is rife with threats and challenges. Eliminate risks in the most cost-effective way possible by choosing an I.T. provider that works tirelessly for you.

Contact M.I.T. today and we’ll show you how to get started!

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